Contact us
Via is small. Your email reaches a person, not a queue.
Write about anything — a bug, a reading that looked wrong, a feature you wish existed, a partnership, or a question about what Via is for. We aim to reply within two business days.
Business, press, and partnerships
Same address, and it reaches the person who would be answering you anyway. Worth writing about:
- Parishes, dioceses, schools, and apostolates who want to put Via in front of a group, or who want to talk about what that would take.
- Press and media. Put your outlet and your deadline in the first line. Deadlines get answered first.
- Licensing and content — a translation, a commentary, artwork, or anything you hold the rights to that belongs in Via.
- Sponsorship, advertising, and vendors. Pitches are read. Whether they are answered depends mostly on whether they were written to Via in particular — a mass mailing is recognisable from the first line.
Via Catholic is a sole proprietorship in Texas, United States. If you need something on the business side to make a deal work — an invoice, a signed agreement, a W-9 — say so and we will send it.
Two things go elsewhere
Everything else reaches us at the address above. These two travel faster somewhere else:
- Privacy requests — a copy of your data, a deletion, or a question about this — go to privacy@viacatholic.app. What we do with each is set out in the privacy policy.
- Refunds for a Via Pro subscription are Apple's to give, not ours. Apple bills the subscription, so we have no way to refund it on your behalf. Ask at reportaproblem.apple.com.
Getting a useful reply the first time
If something in the app went wrong, these three lines usually save a round trip: your iPhone model, your iOS version, and what you were doing when it happened. For a reading or a feast day that looked wrong, the date and what your parish actually used is exactly what we need — those reports are how the liturgical calendar gets fixed.
Many questions already have answers on the support page — restoring a subscription, cancelling Via Pro, deleting your account, changing Bible translation. It is worth a look before you write, but never a requirement.
One thing Via is not
Via is not spiritual direction, not confession, and not counselling. We answer questions about the app. For anything weighing seriously on you, please talk to a priest.
If you are in crisis or thinking about harming yourself, please contact your local emergency number, or in the United States call or text 988 for the Suicide & Crisis Lifeline. Please do not wait on an email from us.